Forever Memorials FAQ

A personalised online memorial is a digital space where you can celebrate and preserve the memory of a loved one. It allows you to share their life story, photos, videos, and tributes from family and friends, ensuring their legacy lives on forever.

Traditional obituaries are often limited in length and only available for a short time. An online memorial, however, is timeless. It provides an interactive space where family and friends can share stories, photos, and tributes anytime, from anywhere in the world.

Yes. With a one-time payment, your memorial is hosted forever at no extra cost. There are no ongoing fees, ensuring your loved one’s memory is preserved for generations.

Importantly, you remain in full control. If at any point you or your family decide the memorial should no longer be available, it can be removed. This gives you both peace of mind and flexibility.

We take privacy and security very seriously. Every memorial gives you full control:

• Public or Private – You decide whether the memorial is open to all or visible only to invited family and friends.

• Restricted Access – Even if public, you can limit who can post by only allowing contributions from people with a secure link or QR code.

• Encryption & Hosting – All data is encrypted and securely hosted to keep your loved one’s memories safe.

This way, you can choose the level of visibility and participation that feels right for your family.

Posting is always controlled by you.

• You can share a private link or QR code with close family and friends, so only they can contribute.

• You can switch between public viewing (anyone can see but not post) and private access at any time.

This ensures you remain in complete control of both who views the memorial and who contributes to it.

We use a two-layer moderation system to keep your loved one’s memorial respectful and safe:

• AI Moderation – All new content (tributes, comments, images) is automatically scanned by AI for inappropriate or offensive material before it appears.

• Manual Moderation – You (or designated family members) always have final control. You can review, approve, or remove any content at any time.

This ensures the memorial stays a positive and respectful tribute, while also giving you full oversight.

We offer one simple price: $59 for a lifetime memorial. This includes all features, and unlike subscription services, you pay once, and your loved one’s memory is preserved forever.

No. There are no recurring costs or surprise charges. Your one-time payment covers everything.

Each memorial has a unique web link and QR code. Friends and family can scan the QR code or visit the link to instantly access the page, wherever they are in the world.

Yes. You can share your loved one’s memorial across Facebook, Instagram, WhatsApp, and other platforms so their memory reaches all who cared about them.

Very quickly. A basic memorial page can be set up in less than five minutes, and the QR code is generated instantly for download. You can share or print it immediately.

Yes. Our support team is available to guide you step by step. Whether you need technical help or advice on setting up the memorial, we’re here for you.

Yes, you can update the memorial at any time. Add new photos, update the timeline, or include fresh tributes whenever you wish.

Not at all. Our platform is designed to be simple and user-friendly. Creating a memorial takes just minutes, and we provide clear instructions every step of the way.

That’s exactly the benefit of a digital memorial. Friends and family from anywhere in the world can contribute and visit the page, making it a shared space for connection and remembrance.

No. You don’t need to sign up or create an account. Just provide your email address so we can verify your tribute, and you can post your message, photo or memory straight away.

If you didn’t find the answer you’re looking for, please contact us — our friendly support team will be happy to help.